Our Guarantee & Policies

Our Stylists, estheticians and technicians are trained to prescribe products and home care regimens suited for your individual needs. They would be happy to answer any questions you may have about the products. At Affinity, our services are always guaranteed. Your cut is guaranteed for two weeks, your color is guaranteed for one week, and your permanent wave service is guaranteed for one month.

If you have an allergic reaction to any product you have purchased at Affinity, please return the product to the salon within 10 days and consult with the stylist who recommended it to you. We will be happy to exchange it for a product more suitable for your needs.

We proudly accept
American Express, Mastercard, Visa and Discover

Cancellation Policy
Should you need to cancel or reschedule an appointment, we require a 24-hour notice.

As a courtesy to all guests, children are welcome with appointments only. Also cellular phones and children are not permitted in the spa at any time.

The Affinity Salon, Inc. Privacy Policy (effective October 1, 2012)

Our Commitment to You
We at The Affinity Salon, Inc. value our relationship with you and respect your rights concerning the use and protection of your personal information. This privacy notice discloses the privacy practices for www.affinitysalonspa.com and applies solely to information collected by this web site. This notice addresses:
• What personally identifiable information is collected from you through the web site, how it is used, and with whom it may be shared.
• What choices are available to you regarding the use of your information.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via e-mail or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request(s).

Unless you ask us not to, we may contact you via e-mail in the future to tell you about specials, new products or services, or changes to this privacy policy.

Third party text messaging: We engage the services of a third party provider to provide text message and/or e-mail appointment reminders and conduct surveys. Please recognize that text messages are distributed via third party mobile network providers and therefore, we cannot control certain factors relating to message delivery. Depending on the recipient’s mobile provider service, it may not be possible to transmit the text message to the recipient successfully nor is content available on all carriers. We do not claim or guarantee the availability or the performance of this service, including liability for transmission delays or message failures. Text message and e-mail appointment reminders and are optional and require that you “opt-in” for implementation. If you do elect to receive text messages and later decide that you would no longer like to receive them please contact us via the e-mail address or phone number given on our website.

Gift cards: You have the option to order gift cards from our website. To purchase a gift card you must provide contact information such as your name and shipping address, as well as financial information such as a credit card number and expiration date. This information is used for billing purposes and to fulfill your gift card request. If we have difficulty processing your request, we will use this information to contact you.

The third parties that support text messaging and gift card fulfillment do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your service needs.

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Your Access to and Control Regarding Your Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the e-mail address or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security
We take precautions to protect your information both online and offline.

Online information: When you submit sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secured way.

Offline information:
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job or service are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Contacting Us Regarding this Privacy Policy
We respect your trust in our management of your personal information. If you have any questions, comments, or concerns about our privacy practices, please contact us by e-mail at [email protected] or telephone at 937.434.4416.

Our Mission

is to provide you with exemplary, customized services in an environment designed to replenish, renew and nurture your body and mind. We support Aveda and its mission to care for the world we live in by treating it with care and respect. We, as artists, are passionate about our craft and take tremendous pride in serving you.

Call (937) 434-4416 to Make your appointment today!

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